Harkins Theatres Reviews – Page 11

4/5 rating based on 117 reviews. Read all reviews for Harkins Theatres for iPhone.
Harkins Theatres is free iOS app published by Harkins Theatres

It’s ok for just checking showtimes but...

BDiddy81

Purchasing tix or signing up for Harkins Club on mobile can be an adventure.


Useless.

Sedona Mojo

Tells me I have an invalid email address format - for an email I have been using for a decade. Whoever ripped off Harkins for this app should be ashamed of themselves!


Reserved Seating Issues

Desertdog6

Overall the app is great if one is just using it to check the next movie times. However, the app frequently logs one out, despite checking the box “remember me” when signing in. I mention this as the app allows for five minutes for checkout - starting from the time the number of tickets are selected. The next step is to choose one’s seats (this is an important step, and will come into play later). Then checkout begins. The app instructs one to sign in - remember- the five minute clock is ticking- and inevitably it will inform one to sign in. Then the payment info is entered, and finally, one arrives to a “Preview” screen to preview the purchase. The clock is still ticking. If time runs out on this preview page, too bad - return to Start. When you do return to Start, you’ll likely want the same seats you selected the first time. Too bad for you. They are no longer available. Not because another moviegoer has purchased them - no, they are now in the Twilight Zone of internet holds. Don’t worry, they will likely be available in several hours though, should one have that sort of time to wait. Pro tip: DON’T select seats unless you’re absolutely sure you’re going to go through the entire process of purchasing, as once the seats are selected they are put into this hours long limbo, from which they may never return. Good luck my fellow moviegoers. I wish you all great movies with perfect audiences.


Awards program

Me123445

No matter how many times I have tried, I cannot log in to the awards. Tells me that I have ‘invalid credentials’ even though I am able to log in to the website just fine. Fix this please!


Not very useful

cdsamjr

All it is good for, as mentioned in other reviews is checking movie times. Your purchased tickets aren’t saved on the app so when you show up at the theatre the app is useless for scanning. Maybe in a few updates the app will have real value besides being an advertisement for popcorn perks or whatever the popcorn club is called.


Behind the times

ProjectCovenant

They should have an option to add my Harkins card to my Wallet app.


Awards not working

edisonthread

I can’t even log into the app with my email or awards number. Terrible app.


Terrible App

Ed Ike

I love Harkins theaters. Unfortunately, I have never been able to get the app to work. They have lost a lot of my business due to that. You’d think a first class organization would not have such a poor app.


Great concept, poor application

Nick_thompson23

The idea of a rewards program is great, and finally adapting one of the lone things that AMC had over Harkins. The popcorn perks, great idea. For someone like me who goes to the movies once a month, it pays for itself and saves me in the long run. BUT THIS APP!?!?! This app fails significantly. The interface and ease of use is awful. You have to sign into your rewards and to your harkins app to buy tickets. Logging in to both, though in the same app does not link the account numbers together. No ability to copy and paste the account number into the required login field when buying tickets. From a user standpoint, this app is unpolished and years behind Fandango. I’d rather go direct to harkins to buy my tickets ahead of time and save on the convenience/handling fee from Fandango, but this app is a terribly experience and worth the cost of paying extra elsewhere. I hope they fix this app, because again the idea is great and long overdue, but until then, it’s just not the convenience it claims to be.


Please add Wallet functionality

lawman321

The app is fine, although I haven’t used it to buy tickets, which is where it looks like other people have had trouble. I’d like to see a Wallet pass for the awards QR code, which would allow easy access from the lock screen when I get to the theater. I know, #firstworldproblems.