Grailed - Buy & Sell Clothing Reviews

This application has lack of customer support, if Grailed even has customer support? This would then fall in the category of having the worst customer support. I don’t think anyone appreciates automated emails or waiting 3 to 4 business days to get a response via email. Nor is a customer support line provided to call. When the consumer has any issue it is very important customer service is quick to respond, and resolve any issues. I choose to pass on this application and don’t recommend downloading or using it from this pint forward. There is no legit customer service. Please understand supporting applications who don’t care about the consumer only make online shopping worse. We all know the consumer eventually run in to issues with different applications, stores, food etc...and the most important factor is to then reach out and receive costumer service. In this app there is none. Thanks

STAY FAR AWAY

Sejas21

They used to be a great platform for clothes etc...however nowadays they falsely ban and accuse of posting fake objects despite you proving you have the receipt directly from the company. Then their support team proceeds to never respond, if they do it’s weeks later and just a generic cookie cutter answer without allowing you to defend your case. The person that usually responds to Grailed support emails is named Sam and he/she will never hear you out. They take a huge cut when you sell something but yet their customer service is ATROCIOUS. I’m not just in person with a bad experience too. Ask around and people will tell you the same thing too.. they falsely ban and are never of any help. Please stay away from this platform and save your time/money.

Grailed - Buy & Sell Clothing Reviews – Page 53

Great app

Lack of customer support

STAY FAR AWAY

glee

Good but beware!!

Updates kill this app