Global Blue - Shop Tax Free Reviews
3/5 rating based on 33 reviews. Read all reviews for Global Blue - Shop Tax Free for iPhone.
Global Blue - Shop Tax Free is free iOS app published by Global Blue Marketing Services Ltd
Watch out!
Alexander@DXB
I have mailed six tax-free forms at once on January 15th. After two months I get refunded all except one and ever since support keeps telling me to check back in in 2-3 weeks. Support simply ignores my escalation request. Now I started to let customs directly stamp the invoice (your invoice address needs to be your home address abroad). You get full tax free refund, its quicker and you don't depend on global blue company which obviously doesn't care.
What happened to the refund calculator?
Kale314
It’s shown on the preview but is no longer a feature. Also it seems to be stuck on Argentina. I can’t even see other countries.
App doesn’t register address or passport updates.
galaxylam84
The app allows you to update your passport expiry date but doesn’t change it even after you saved the information. I have changed my address and password expiry date a few times and when I go back still has wrong information. Need to fix this glitch.
Refunds NOT Updating
Harlans MacBook Air
So at least from my many experiences on these VAT tax free purchases, they don’t always update accurately and timely. I have some that have already been refunded. And they’re not showing!
Validation Identification doesn’t work
s4d.com.ua
Can’t proceed verification, all data was filled from passport scan, but Identification scan always failed. Very dissatisfied, looks like way to not pay tax free using this as a reason.
Refund tracker disappeared
Olivia_baku
My refunds just disappeared. They were showing status and now I don’t see anything
Disappearing purchases
Stevo CT
It is a great concept but when you can’t even count on tracking basic purchases - it really destroys trust and value. Make sure to hold all your receipts and tracking numbers because the app just has them disappear.
Must agree to junk mail
darkpilot
In order to create an account, you must tick a box agreeing that Global Blue can use your information for marketing purposes besides what is required to process tax refunds. I’m not here to get junk mail - I’m disappointed that you can’t create an account without agreeing to marketing! Deleting the app.
All my forms were stamped
Changing providor
And yet I receive a notice that one was not. I had them all stamped at the airport. Someone else has messed this up. I received my refunds for my other purchases. Annoying. Not sure I will use Global Blue again.