FreshDirect: Grocery Delivery
| Category | Price | Seller | Device |
|---|---|---|---|
| Shopping | Free | FreshDirect | iPhone, iPad, iPod |
Order your groceries online today for delivery tomorrow.
Want to fill your fridge in just a few clicks? With the FreshDirect iPhone app, you can order local and organic produce, fresh seafood, custom cuts of meat, chef-made meals, and all your favorite brands for delivery to your doorstep. It’s never been easier to get your FreshDirect favorites.
With the free FreshDirect for iPhone app, you'll enjoy feel like a grocery shopping rock star:
• Place a new order or change an existing order from anywhere–your kitchen, the couch, a taxi–faster.
• Find all the food you love (cheese anyone?!): it's easy to search or browse the store for your faves.
• Scan product barcodes to look up prices and quickly add products to your order.
• Shop from your previous orders, your shopping lists, and your favorites.
• Check out What's Good for expert selections and big savings each week.
• Know when you’ll get your delicious goodies by easily scanning available timeslots.
• Quickly contact the FreshDirect Customer Service Team via email or phone with any issues. We've got your back!
Areas We Serve:
For those who live in the greater New York City area, New Jersey, Connecticut metro area and greater Philadelphia, Pennsylvania area, including Delaware, the FreshDirect app is a time-saving essential for your grocery shopping.
About FreshDirect
FreshDirect is a leading online fresh food grocer in the U.S., delivering premium quality fresh-from-the-farm foods and brand-name groceries directly to the doors of customers in the greater New York, New Jersey, Connecticut metro area and greater Philadelphia, Pennsylvania area, including Delaware. With unique relationships with suppliers and farmers around the world, FreshDirect focuses on providing customers with the best-tasting, freshest, top quality foods and meals. Additionally, FreshDirect’s research, development and production facility creates and innovates the more than one thousand unique meals and baked goods produced in house daily by a team of chefs. FreshDirect aspires to be a valued corporate partner in all communities in which it serves, and works extensively with multiple charitable and community partners.
For updates, follow us on Twitter: @freshdirect and on Facebook: facebook.com/FreshDirect.
Have feedback on our app?
Email us at [email protected] with the details of your experience. We'll use your feedback to help make shopping using the app easier and more fun. Thanks in advance for your help!
Reviews
App is broken!
Inaya Shujaat
The app has been messed up for awhile now, and the update didn’t fix the main issue: it won’t log in. I’ve tried again and again. I installed the update. Same. Thing. Keeps. Happening. I prefer the app to the website because I do almost everything on my phone. Please fix this major issue!!
App and site through iPhone are awful
Bookreadingms
Cant schedule delivery more than one day in advance Can’t get “show all” to work Lots of other bugs
Used to love it. Now not so much....
m-Manhattan
Oct 2018. I used to love FD and their app - so much I renewer the annual free delivery subscription option. Something has changed in the past few months. I’m having lots of difficulty putting items into my basket, and they removed the direct access to a customer service phone rep. You now have to say you’re having a delivery problem or have a problem with the order to received to speak with a real person. So frustrating all around.
No filtering?
JustinRez
Why can’t I filter within searches or my previous items? I’m talking about the iPad version. Unacceptable!
Orders are always wrong
Justahfari
I never receive everything I order & it’s usually the most important components.
I can’t connect in my account
Newyorkers75
For the past 3 update I can’t connect to my account! A popup says that I have no account, my information don’t match any existing account!! Then I open safari, I use same user and pass and magically I have my account again!!! I changed the password twice, still the same problem!!
Beware of stealth charges
gdaryun. otewa
My first 2 fresh Direct orders were satisfactory. The delivery was on time and the delivery people pleasant. But after my third order there were mysterious charges from fresh direct appearing on my PayPal account that I never approved. One for $12:99 then an order I never placed for $140 . It’s to bad I liked there food but they can’t be trusted
Once Great now Awful
Cbcdiane
I have used Fresh Direct for over 10 years. In the last year and maybe two, they have been terrible with service. They are always out of items and don’t tell you till the day they are coming, my order is consistently missing items that were supposed to be there, and they are basically very inconsistent. I am afraid to order from them if I am having a special dinner, as I can never count on my order being complete. Their delivery people are mostly wonderful and their delivery times are mostly adhered to. They are always very nice in the phone and offer credits for missing food as well as for aggravation, however I don’t want the credits. I want my food order delivered IN FULL. I hate to say it but my patience has worn thin and I think my relationship with Fresh Direct is about to end. I encourage anyone looking for a reliable food delivery service to look elsewhere or be prepared to feel as frustrated as I do
Exactly the same problem! The APP Is worthless!
eelpointer
I love the products I receive, everything fresh. Yesterday I was on my way to having a ambulatory surgery...I had arranged for meals for my family as I was having hand surgery. When I reviewed my order in the car taking me to the surgery, it was about a third of my original order. The APP IS AWFUL.... UNRESPONSIVE, Couldnt locate one of my usual addresses... I had to call customer service and email. In the end I received a $20 credit toward my next order... Unless the App is upgraded and reliable, I won't be using it.also had the same problem about the delivery times...by the time you finish the order, there are no delivery times available! PLEASE SAVE FRESH DIRECT!!!
Multiple bugs...
Just Hanging___
I’ve been happy with the iPhone version of this app and decided to give the iPad a try. On just the second use, I get the following bugs, rendering the app unusable: I switched from the “Me” tab to the “Shop” tab and it cleared out my cart (Luckily my items were still there when I checked the website) My reserved delivery time didn’t show up when I clicked on the “Delivery Times”, instead I got a null pointer exception. I did have my delivery reserved properly when I checked on the website and iPhone app. Can’t change quantities of items in cart, but I can delete an item. Also, a gripe I have with both of the iOS apps is that the Chef’s Table Exclusive Deals don’t show up anywhere so I have to use the website to check them out. I’ll be going back to ordering online and on the IPhone, and checking out a future update of this.
