Florida Blue Reviews – Page 8
5/5 rating based on 127 reviews. Read all reviews for Florida Blue for iPhone.
Florida Blue is free iOS app published by Blue Cross and Blue Shield of Florida
Hire someone who knows how to develop an app
Apgalecki
This review is solely on the performance of the app. This app is awful! Things don't line up. There is nothing intuitive about it. Navigating through all of the functions is tedious and frustrating. Fix it please
Bad medicine
The Harl
Just like their customer service, it’s horrible and wastes your time. Not sure why a billion dollar company can’t crate a usable app.
Consolidate information
Les_legs
The app does not have the option to view Dental/vision is or information. It would help to have everything consolidated in one location.
What a joke... but I'm not laughing
Reel American
Apps are supposed to be more convenient not more confusing. Calling Blue Cross is a complete waste of time. They just tell you they will fix it in 7 to 10 days and then you call back in 7 to 10 days you get the same story to call back in 7-10 days and it still incorrect. I have yet to receive my member ID cards for my dental plan or health plan. I paid in person at CVS and they mixed up my health and dental balances. Now money over $100 is missing. Also when They send emails out they don't differentiate between dental and health care they call them both insurance very confusing. As expected healthcare companies are for-profit only not care. It is 2018 and they run the company like it's 1918. Health care can be a matter of life and death or being in debt the rest of your life. If a cell phone carrier ran their business like this they would go bankrupt. They intentionally mess up Billing and make it difficult just so they will not have to pay if necessary. What a racket! Go Amazon Berkshire and Chase! If I can buy their health insurance I will.
Horrible
Juliechiggins
This app is horrible. Phone numbers are incorrect. I keep calling doctors on the list and they don’t take the insurance! Frustrating!!
It USED to work
JennieRS
Just updated app because it wouldn't let me proceed without updating. Now I can't even log in or use it all all.
This is just the mobile website
mrsmartin
All this "app" does is take you to their mobile website. You don't even need this "app". All you need to do is go to the website on safari on your phone.