Fever: local events & tickets Reviews

Love it

AshleyMSW

If you like the nightlife you can’t go wrong! So many suggestions on things to do.

I can not sign in through Facebook, I need to use this one as I bought tickets through Facebook and my tickets will not show up if I use the google or Apple sign in. My tickets are for this Sunday 7/19. Please help!!

Pure fun

Vet17

I always find fun and interesting things to do. Keep them coming.

Cancelled events, offers refunds, then revoked

T- Chicago

Bad customer service. They cancelled my event, then offered a refund. I accepted the refund and then they said they wouldn’t give me a refund because of high volume and told me to choose another event. This is not acceptable customer service. I want my refund or I would’ve chose another event if I wanted to.

Careful-Scam

Vlad-001

I bought tickets for my wife and myself to listen to some live classical music and have dinner. There was no live music (we had a dinner though). I notified Fever and they never even answered. They ripped me out of approximately $100. I won’t be using it anymore. Shame on them.

Shady Scammers who don’t refund

Tatteredroses

I bought a ticket for Mysteries of the Raven: High SocieTEA a few months ago. Unfortunately the event got canceled. I contacted Fever and they told me they sent a refund last week. I never received anything so I initially raised a dispute with PayPal. Fever live chat told me to cancel my dispute or they will never issue the refund. I did stupidly and now I have lost $75. Fever stole my money and I will never get a refund. Do not order tickets from this company. They will scam you.

Customer service is terrible

gvan13

App seems easy to use but they are useless if you have a question or problem with an event. I have tried to reach out multiple times to ask about a refund for an event that didn’t happen and they’ve been giving me the run around. Only use this if you’re prepared to waste money.

0 STARS!

garcia sara

Terrible app. Terrible experience. Terrible customer service. Scam. Do not purchase anything from this app. I bought 2 tickets to the candlelight dinner with a classical artist at Yamashiro for $130. The reservation included a free wine/beer, premium appetizer, and of course, watching the artist. This did not include entrees. I normally would not spend so much BUT I figured, my boyfriend & I would enjoy being sat in the beautiful garden while enjoying peaceful classical live music. I got an email less than 24 hrs before saying that because there were only 2 of us in my party, we were going to be moved to an outside patio and have a direct view to a TV (A TV!!!!) which would display the artist. Why would I pay $130 for a patio and tv experience... again, not including actual dinner. I was upset because I felt the description was extremely deceptive. I immediately tried getting in contact with them. I was put on hold for an hour and even then, I was not able to get in contact with a single representative. I emailed multiple times and they claimed that they were “experiencing high volumes of emails”— I would only get automated responses. Finally, I was able to get in contact with someone via the chat through the app. I expressed my concerns and “Nestor” told me that he would send my request up to a different department because they didn’t handle cases like mine. So he told me that they would be in contact with me through email shortly. I asked if I could speak with the department directly and he told me that the department did not have a phone number. What department doesn’t have a phone...?!?!? I still have not received any email and my reservation was on 8/18. They have a no refund policy, but I disputed the charge through my bank. Please please, save yourselves the trouble and DON’T RESERVE ANYTHING THROUGH HERE!

Bad customer service

DavidPelts

I’ve tried emailing support twice, and tried their in app messaging system but no one has gotten back to me about something very simple.

Possible Security Breach

Polydin

We purchased tickets to an event for on a Sunday evening, when we went into the fever app to confirm the address, our tickets had been changed to Saturday afternoon. To their credit, they did refund our tickets however they offered no explanation as to why my tickets were changed. The event was then marked cancelled in their app, however we had friends in attendance on Saturday so we know it was held, and the event is still listed on the hosts site for Sunday evening, but it is sold out. The whole transaction is highly suspect; did we really ever have tickets in the first place?

Fever: local events & tickets Reviews – Page 4