Fever: local events & tickets Reviews

Fever NYC total flop

Czechqueen

First time using it I get tickets as a Xmas gift to husband, we pay nanny and head out all excited - at venue told show was cancelled weeks ago. I got no notice. Tickets in app were still live. Whether it was a person or the tech that failed, they wouldn’t even make it right other than refund the tickets. No free show, no discount to make up for a ruined xmas gift and our extra costs. Emailed several times asking - it seems to go into a void. Won’t be using Fever again.

Great Customer Service

Stojef2016

I was having a problem making a purchase on their website and emailed them. They responded almost immediately with helpful information that resolved my issue.

Bad customer service

Youme123456123456

The app is fine, but their service is horrendous!! I had bought a ticket to a show, then a medical reason came up and I had to have surgery. Unfortunately the surgery was scheduled on the day before the event. After talking to a few representatives and multiple emails they REFUSED to just give me credit! I mean really??? I was in such shock, and so upset. I was looking forward to the event, and I was upset that I couldn’t go. Apparently a moderately invasive and difficult surgery is not enough of a reason to be nice or understanding. I will never purchase tickets from this app again!

Dealing with your app is a nightmare

SherFrank

I order tickets and despite numerous attempts to log in cannot get my ticket. I will tell everyone not to get your app this is a nightmare.

Very shady. Do NOT use

Hahmed9910

I resent the way I am FORCED to use this app for tickets. I should be able to get a paper ticket in email to print out. They want my google Account name and password. Do NOT use. This is an Chinese based service... WARNING!!

Scam!

CGT08

Do not use this app read the negative reviews the experiences are accurate. I purchased tickets to an event right when it became available the event time was from 11am-1am. They sent me a ticket I am getting ready to leave I have a sitter here and open the ticket for the address because that was also not disclosed when I bought it. It automatically assigned me a time of 1:30 which has passed and they will not correct it. $80 I now need to dispute with my credit card company because customer service is useless.

Interesting concept but deceptive

feverdetractor

I booked tickets for a skating event where the writing was deliberately ambiguous on what you got - it was only after I booked two tickets that I realized each individual ticket was for two people and that I had double purchased for something I couldn’t use and didn’t need. Fever refused to reimburse me. I also had emailed to see if it was possible to change the date and while they did respond right away, they said they would only consider changing the date if I downloaded the app. The combination of these two experiences made me feel really icky about the whole experience and brand - I’ve deleted the app and will not use Fever again.

Fever: local events & tickets Reviews – Page 13