Fever: local events & tickets Reviews

Customer service was helpful

Farming Chef

I’m not a proficient app user so when I needed help, customer service came to my aid!

Love it! ?

Mike Peterson.b

8 years living in LA, and I'm still discovering new hidden gems with this app. Thank you!!!

The venue was great. I was 21 in ‘92 or ‘93 when the riots exploded. Never thought I’d go to an event in west Adams. All things change. If there were less people attending it would’ve been far better. The make up and costumes were great! Too many people in each room. Don’t know how the actors dealt with all the poking and prodding.

DO NOT USE. FRAUDULENT CHARGES, NO CUSTOMER SUPPORT

Boyhither

I randomly got charged for a event i didn't even know about, the same day of the event. SKETCHY!! I tried contacting the company live chat, they cant do anything, so they will email u back in several days from a different department(what?) then called, the call was dropped or i was hung up on, them i called again where i had this guy basically ask me a series of questions trying to place the blame on me because why? Tickets are non-refundable, asking me like does anyone share my account, or my credit cards, or what kind of phone i have (saying this purchase from a iphone 10, i have a iphone 8, then he said “oh it says 10.4 so that could be yours, i dont know”) he doesnt even know what hes asking, trying so hard yo place the blame on the lack of security for this app. DONT USE. I finally hung up because “customer support” means letigation to them and i was getting nowhere, and also ironically you cant even delete your account!!! You have to email them to ask to delete it? I havent used this account in over 4/5 months, i wont be using it again. What crap.

Great customers service!!

aliciaobrien

I made a silly mistake and they were able to quickly and kindly help me resolve it!! I’m super happy since now I can go to the event J was really excited for!!! Thanks so much!! Have been recommending this to all my friends!

DO NOT USE THIS APP

ico9876548

I will never use this app again. I used it for an event in New York on Halloween at the Hotel Rivington (A View to Kill: 007 Penthouse Halloween Party) and Fever had two types of tickets, one for general admission and one for an open bar. When we got to the location on the day of the event, the staff at Hotel Rivington said the company Fever had not even told them they were selling their tickets so they could not accept ours... We had already spent money, some had spent $50 for the open bar and these tickets could not be accepted and were fraudulent. How can a ticket selling company even let something like that happen? On top of that to get in, they said we had to pay $75 which was ridiculous seeing as we had already bought the tickets through Fever. The staff at the Hotel assured us that we would be refunded through the company. Except it took going back and forth with Fever’s company service for WEEKS before getting refunded. The live chat had even “left the chat” once I told her what the issue was. DO NOT TRUST THIS COMPANY WITH YOUR MONEY. THEY ARE A SCAM!!

Ummm no more video marketing in the update?

Domthesocialworker

I’m wondering why you got rid of your video marketing? That was just about the only thing that separates this app from most other apps that were out. Was it expensive? Somebody please update me on this.

Terrible company

lparev

If you are trying to install the app, it’s probably too late... you may have already purchased tickets through them. We were very unlucky with exchanging our tickets due to a family event that came up 2 weeks prior to the Fever event. They would not help us exchange it and instead we were offered 24-hour vouchers (who does that!?). There was nothing for us to switch to so we lost an opportunity to truly exchange the tix. Horrible service! I am sure there would be buyers for our tix since it was sold out, and Fever could offer us more durable vouchers. We won’t be patronizing them again and neither should you. RESPONSE AFTER FEVER RESPONSE: The 24-hour voucher was not in the terms of service for the original purchase.

Game changer

de ffhggds

It has sooo many suggestions and the descriptions for the events are always really good. I also love that it gives the map to the location and provides picstures.

Impossible to use search feature on iOS 13.3

Snova3A

Application permanently crashes and unload back to background after a few seconds while trying to go over the search result list of events for particular dates. How is it supposed to be useful without properly working search feature? The quality of testing the app could be better.

Fever: local events & tickets Reviews – Page 12