Fever: local events & tickets Reviews

Beware - do not use this app

vSFU

Having recently bought tickets via the app I was disappointed to discover that they allocate you the worst possible seats and don’t notify you in advance. For the same price I could have used the venue’s website and chosen my own seat allocation at time of purchase. Customer services having acknowledged their bad service then offered me compensation but then refused to pay.

Great Customer Service

J. Dempcy

Went to an event and had a lackluster time. Chalked it up to “not my scene.” Then I got an email asking what I thought of the event and responded that I didn’t enjoy myself. I thought that was it and didn’t expect any follow up, but the folks at Fever gave me and my friend full refunds! What! Not expected at all and above and beyond stellar customer service. I would never expect that and was surprised and delighted.

Beware

Nessers951

I purchased tickets for a show put on by Fever, but my husband received deployment papers for active duty from the US government. I asked for the opportunity to attend a different show when he returns and they denied my request. He puts his life on the line for our freedom and we lose out on 240.00

Amazing Customer Service

Jennievillan

I had serious circumstances that made it impossible to use the tickets I had bought. I contacted them in email, they responded right away and were so kind and compassionate. Something very rare these days with everyone hiding behind a screen. They offered me a full credit to the site which was greatly appreciated. I had already loved their app and all of the original and cool experiences they offer. But now I really love the Fever company as they didn’t miss a beat when it came to outstanding customer service!!

Stepped up their game

Rose Vee

Fever used to be a trash app a few years ago- to my surprise they really stepped up there game. This isn’t really an activity discount app- although you can find some really great deals on here- you can still find a ton of fun things to do in the city and I really like what they’ve done. They have a 24 hour help chat and youthful activities. Don’t like the no return policy if you purchased by accident or couldn’t make it to the event so I would recommend they improve that!

I don't think so. Reminds me too much of Frye

70WestDesigns

I don't know looking at it at reading the reviews. The whole feel of it reminds me of Frye and it wouldn't surprise me.

Misleading and terrible customer service

vicfrances

Use this app if you want to be ripped off and treated poorly by their customer service. I’d avoid if you want to be treated respectfully and not lose money. In response to the Fever reply: I had someone individually look at my issue and it did not get resolved. I emailed 6 days ago asking to be handed over to a supervisor and STILL haven’t heard back. To say you’re always available is clearly incorrect as I cannot even get a simple response.

Great customer service

CaptainWilder

In general I have enjoyed the fever events. There was an issue with an event where the location had changed from what was originally advertised. Fever was fantastic and helped me resolve this issue! Great app and great customer service. Will continue to use this app!

Complete sham

7185716256181513

I went to one of the events which was beyond mediocre. When you go to event or app and try to leave your review or rating (which it will show a high one) it will not allow you to leave one. So how are these other rap-called reviews being left? All by bots. I called and they said I could leave a comment trough email. How does that help with the ratings. Then when I pushed further I was hung up on. I’d suggest finding another place to find events through.

Amazing Customer Service

Stephieonfire8675309

I was blown away with how Promt and friendly the customer service was! I had made a mistake buying the wrong ticket and they helped me get the right one within an hour or two. I love this app!

Fever: local events & tickets Reviews – Page 11