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eSecure 2.0

The Protection 1 eSecure 2.0™ Remote Interactive Services app gives you real-time control of your Protection 1® security system from anywhere. You can remotely control your security system, Z-Wave® enabled devices (e.g., lights, lock and thermostats) and view live, streaming video of your home and business wherever you are.
Category Price Seller Device
Utilities Free Protection One iPhone, iPad, iPod

Requirement: Compatible Protection 1® security system with a subscription to eSecure 2.0™ Remote Interactive Services. Please call 1.866.792.2422 for additional information.

Feature Highlights:

• Arm or disarm your security system
• Turn lights off or on
• Adjust thermostat temperature
• Unlock or lock doors
• View live video and recorded clips from your Protection 1 eSecure 2.0™ cameras
• Wi-Fi® signal strength indicators for Protection 1 eSecure 2.0™ cameras
• Create and control automated scenes for convenience and energy savings
• Create users and manage their security system user codes
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese
• Receive email and text alerts about selected events in your home or business, such as extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more.
• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese

Reviews

Slow
jackrabbit3

Incredibly slow response.


Doesn’t work half the time
G24nicjus76

I should get a text if I leave home and my alarm isn’t armed that never happens.


Disappointed
cw1125 90302

Today I called for service because of a sensor that triggered two false alarms netting us police charges, delay not set properly causing alarm to go off when we enter, and other issues. The operater I spoke to had the nerve to challenge me and question me as to what I was saying. I was incensed. If I call for service I do not expect to be challenged. If this is the level of customer service to be anticipated going forward it may be in my best interest to find another provider, after many years of service. You get your money, I expect your attentiveness to our concerns.


Long time to connect
timannajordy

Takes a long time to connect to turn on alarm.


Doesn’t work half the time
G24nicjus76

I should get a text if I leave home and my alarm isn’t armed that never happens. Half the time can’t turn the alarm with my phone


Garbage alarm system
nonepppplogdd

Alarm never works. I’ve have people come out 10 times. They say the fixed it. Then 3 days later it does the same thing. The apt doesn’t even alert me and the alarm doesn’t alert the police. Save your money and just buy a gun.


Not a happy customer
not_impressed_2020

still did not get cameras registered...promised new cameras and calked and called...finally fot them and they do not work...never bothered to respond to me . After 20+ years its time to get a new alarm company.


Literally could not be worse
Luketheduke0987

My alarm went off everyday for the first 3 months, I have been robbed over 8 times with no alarm while using this company.


What happened?
scottroberts33

The ability to bypass one or more zones has disappeared. Previously there were selectable circles on each zone, however they no longer appear.


Refuses to connect with my system
Iptrk

9 times out of 10 it doesn’t work. Useless software. It looks like it was designed in the 90s and hasn’t been updated since. Go with any alternative option you can get.


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