Eight Sleep Reviews – Page 2
4/5 rating based on 50 reviews. Read all reviews for Eight Sleep for iPhone.
Eight Sleep is free iOS app published by Eight Sleep, Inc
What happened?
Jai20190507
Not sure what happened? You App was so good and now user experience is not good... also what happened to weekly and monthly summary view... daily view is more eyeful less insightful... of not as easy to read as previous version... please help to bring parity with previous version.. and UX is negative compared to previous
Update is terrible
aspirinmornings
Main feature I used was the heat timer and that was stupidly removed. How about actually asking customers what we’d like to see? The new design is horrible and not intuitive at all. Unusable.
Please bring back the previous app version!
Natasha.fong
I don’t get the current app version :-/ Not intuitive to me, I preferred the last layout - much cleaner and simpler. How do I see my weekly and monthly stats now?? Doesn’t make sense. Do love the Smart Cover and ability to sense and track sleep patterns tho (when the app worked and showed correct sleep scores) Update It’s been some weeks now and the layout and stats are still unsatisfactory and inaccurate. For example it messes up my “time out of bed” - it will show that I’m out even as I’m lying there checking the app!
Dont download the new version!!!
Maxthrottle
New version loses all functuonality. Totally screwed up. Dont fall for it!! I really dont need to contact you all. The team of morons that changed the software obviously dont use your product and aren't qualified to discuss it. Or the changes made would not have happened.
Constant relogins and horrible audio
kription
The app requires that you login again and again even with daily use. It makes no sense. Also audio clips are comically bad; the white nose clip is 10 seconds long before you hear the click of it repeating. Others last up to 30 seconds before you hear an audible repeat/loop marker.
Update Nightmare Not Surprising
Coffeeshopkitty
In the year I have owned this product, neither the hardware nor the app have worked for more than a few months at a time. Not. One. Thing. Has. Worked. Properly. I deeply regret this purchase.
Not terrible but often inaccurate
Gcm707
App is pretty nice but missing a couple features. It doesn’t seem to take into account wether you are actually in the bed or even at home to continue running the pod. There needs to be some away mode wether manual or using geofencing to detect wether you are home or not. Also it needs the ability to set multiple bed times on a single day. During the week I typically go to bed at 10pm but on the weekend it’s more like 1-2am. The problem occurs for Sunday. I may go to bed on what is technically Sunday at 2am, however with the next day being Monday that means I am also getting in bed at 10pm on Sunday. So I can’t schedule this properly since it only lets you select one bed time per day. I’ve also begun noticing it’s pretty inaccurate. The asleep, awake and out of bed times are wrong most of the time. Really makes me doubt any of the other stats are accurate. And now with the latest update, trying to manually correct the times no longer works. When editing the times and clicking save, it just picks some random times instead of what I chose.
Scheduling GONE
Trapper2000
I've been an Eight sleep customer since the beginning and always wanted their product to be 100% as advertised. But years of ongoing issues made me weary of recommending them to anyone else. Issues as of June 2019? Recent redesign totally removed the ability to manually schedule the heating feature. For years, we were able to set a daily start and stop time. Basic feature anyone would expect on a heated mattress pad, right? But now, the feature was *intentionally* removed by Eight. I spoke to them this morning and they said their engineers are working on getting it back "some day". Hoping this is true.
Heat timer
in da hood yo
Still wondering why the option to have the heat turn on at a particular time and off a number of minutes later was removed. I loved being able to set a schedule and have the bed warm when I got in each evening. Now I have to manually turn the heat on before bed each night. I’m not interested in sleep stages. I just want the heat on automatically around my bed time like the app used to offer. With the newest update, the timer and heat level do not work without closing out the app and restarting it. You can start the timer, but can not adjust heat level until after restarting app. The app was fine before the huge redesign a few months ago.
App could be better!
nickl45654
I like the bed so far. However, with the app I sleep alone and I want a button to control both sides of the bed the same. I don’t want to have to manually setup the other side. Also, I want to be able to see things like the actual surface temperature of the bed, not only +/- “x” that I’m telling it to be. I’m sure that neither of these things would be complicated to add.