Direct Energy Account Manager Reviews – Page 3
5/5 rating based on 50 reviews. Read all reviews for Direct Energy Account Manager for iPhone.
Direct Energy Account Manager is free iOS app published by Direct Energy, LP
Trying to pay Bill
bruce bruce hit it hit it.
Been trying to pay my bill and your app says it’s down for maintenance from October 13-18th. It’s now the 20th and yalls app is still not working.
Wack
Apple_DJ
The app hasn’t been updated in forever and will no longer function for me. Hasn’t worked in months.
Not working
Rlc1685
When you open the app is says they are updating from October 13-18th….today is the 22nd. Still not working
The app is down
atofarati
The app is not working again. How can i view my account and make my next payment
Terrible experience !!
Disappointd. User
I can’t check my account or even make a payment as always. Online access not better experience. Someone at the very top level, make a huge mistake and they don’t want to recognize it. But it is what it is Shame on you.
Useless app now!
Jesse3436
What’s going on?? how can a company make changes with out a good app or website working properly. I can’t make any payment or anything they send me a new account number but is useless I can’t change anything
Fix the app!
Nicki et
App hasn’t been working since they updated on their end. Still stuck on the same screen for maintenance
App still down
Imnotclever2
In October the app was down. The message said it will be down October 18-22. It is now November 19th and the app is still not working. The new message says mid-November. Completely useless.
HORRIBLE app and website
Lil spoiler
I signed up for Direct Energy in late October when I first moved in to my apartment. When I downloaded the app, it said “We are sorry for the inconvenience, we are upgrading our systems to better serve your needs.” I didn’t worry, I figured it would be fixed in a week or so. A MONTH later, when I finally got my bill, I still get the message. Not to worry, right? I can just log in online! Nope, when I log in online it tells me my username or password isn’t correct. And it has a message above the log in credentials addressed to customers who enrolled prior to October 4th: “ We are aware of login issues affecting some customers. We apologize for the inconvenience and are working to resolve the issue. Rest assured your account will be protected from disconnection or late fees during this time.” But, I enrolled in late October, so does this not apply to me? Why have an app and a website if they don’t work? Direct Energy is directly giving me headache energy.