Daily Snap: Video Diary Reviews

Wonderful way to keep track!

RandomizedToki

I love this app! I used it everyday this past year, it’s kept track of so many thing without taking up storage on my phone. I love looking back and watching these little clips of my hair growing or the fun things I’ve done over the year. All my friends have downloaded also and haven’t regretted it.

It won’t let me use it?

AP_Vineyard

I was so excited to get this app and start my daily videos, but when I signed up in the app and was ready to get rolling a thing asking me to buy access popped up and when I exed out it popped up again! I can’t use the app because of this and it seems the only way I can use it is to buy access. Is there any way I can fix this?

NOT FREE

TitaniumWolfe

This is the most expensive version of this type of app I have seen. Don’t even waste your time.

Paid $8 for an app that locked me out.

Allie Shea

When trying to register not once, not twice, but FIVE times, I was told I don’t have access and the app is still under development. Super frustrating. I hope I can get my money back.

A bit disappointed

ines_ler

Ok so, I first downloaded this app in 2017, it was free back then and I loved using it until I started encountering some issues. The app would freeze, I had to leave it and reopen it for it to work again but then 2 minutes later, the same issue would happen again and so on. I stopped using it for a while but then took it back again in 2018 and it worked a bit better, not freezing anymore, but then a new issue appear, the video and sound would not match, which is pretty annoying when you’ve got a full month of recording your memories and now the final video product isn’t perfect as one can expect. Now, in 2020, I’ve decided to give the app a go again but found out it was now not free anymore, and I had no access to my old videos. I’ve decided to pay to access my old data and to overall give yet another chance to this app, only to find out, after paying only that the app is still full of glitches; it freezes, the sound still doesn’t match videos (that I’ve just “generated”) and to top it all, when I tried to tap the feedback button, I was met with an error message in Russian. I’m sorry to leave such a negative review but one would think that after 3 years, the app developers would have fixed all the issues but I see it’s not the case. I’ve immediately cancelled my subscription, just 5 minutes after buying it, but I would like to get a refund at this point.

Buggy and Not Useful

bkt900

Was so excited to use this app as they had everything I wanted and an aesthetically please look. Downloaded and bought the subscription(no free trial offered) and it doesn’t work at all. Tried logging in and it wouldn’t let me confirm my email. Finally linked to Facebook and it wouldn’t chess old photos despite me giving it permission. Big disappointment and a waste of 39.99. Don’t get.

i want a refund or at least someone to help me...

notdanielaa

please help me download my dailysnap story. i’ve been a paying customer for 3+ years & i wanted to download my thousand day memory reel & it keeps get frozen saying “processing”. i want a refund for these constant bugs & not getting any technical support until i leave a apple review

Was good

smeaglejackson

The app was good but there seems to be issues with the functionality lately. Anytime I try to take a video it prompts me to pay renew my subscription. It’s on auto renew and renews automatically. I’m stuck in this vortex of trying to take a video and the app prompting me to renew when I already did. Even when I do hit renew it says I’ve already renewed. And there is no customer support that will actually respond. Good app if doesn’t get too stuck in the vortex. Otherwise you are paying for something that doesn’t work and no help to figure it out.

Where is customer service?!

mdjdhdbskkd

I like this app and I’ve used it for years but every time it renews, after I’ve paid the $30 it tells me that I need to renew. (Even though i just did) And won’t let me record or do anything. When I try to contact them via email or social media to get some help, I receive no word back. I love to use this app to document little moments of every day with my kids but it is very frustrating when I can’t do that because it will not work and no one is available to help. Especially after forking over $30.

Dumb

danajo98

I used to love this app! Now it will not allow me to generate my videos and just bring me to the screen to get a subscription! I ALREADY HAVE A SUBSCRIPTION. What am I supposed to do? I try to resubscribe and it tells me I already have a subscription. Then I try to generate my video again, and the same thing happens. Very frustrating.

Daily Snap: Video Diary Reviews – Page 5