A bit disappointed – Daily Snap: Video Diary Review

Ok so, I first downloaded this app in 2017, it was free back then and I loved using it until I started encountering some issues. The app would freeze, I had to leave it and reopen it for it to work again but then 2 minutes later, the same issue would happen again and so on. I stopped using it for a while but then took it back again in 2018 and it worked a bit better, not freezing anymore, but then a new issue appear, the video and sound would not match, which is pretty annoying when you’ve got a full month of recording your memories and now the final video product isn’t perfect as one can expect. Now, in 2020, I’ve decided to give the app a go again but found out it was now not free anymore, and I had no access to my old videos. I’ve decided to pay to access my old data and to overall give yet another chance to this app, only to find out, after paying only that the app is still full of glitches; it freezes, the sound still doesn’t match videos (that I’ve just “generated”) and to top it all, when I tried to tap the feedback button, I was met with an error message in Russian. I’m sorry to leave such a negative review but one would think that after 3 years, the app developers would have fixed all the issues but I see it’s not the case. I’ve immediately cancelled my subscription, just 5 minutes after buying it, but I would like to get a refund at this point.
Review by ines_ler on Daily Snap: Video Diary.