Customer Service by Whirlpool®

Whirlpool®, KitchenAid®, Maytag®, Jenn-Air®, Amana®

Category	Price	Seller	Device
Reference	Free	Whirlpool Corporation	iPhone, iPad, iPod

Everything you need for your appliance is in the palm of your hand. With the Whirlpool® Customer Service App, you’ll have access to tools for installation and ordering parts, along with videos and all product manuals.

Features

• Access installation guides
• Browse help articles and videos
• View product manuals
• Buy factory certified parts
• Schedule service for your appliance
• Register your appliances
• Purchase extended service plans for your appliance(s)

For use with Whirlpool®, KitchenAid®, Maytag®, Jenn-Air®, and Amana® appliances. Supported and maintained by Whirlpool® Corporation Factory Certified Care, a division of Whirlpool® Corporation.

Reviews

Real Estate Agent
PkMcD#GSD

Great app, clean and easy to use. Registered all of my new appliances in 15 minutes, older (16 years) were not recognized. Liked the scan feature!

Helpful!
MrsMorning5443

Had a problem with my stove and was able to find out how to fix it myself!! Even found the manual that I lost a few years ago! Had to read through many topics but I found what I needed. Would be 5 stars if it had troubleshooting or something similar

Can't register my info in app
Etowngrl

Already registered my new fridge but sadly app gives me an error message when I try to put in info for my fridge.

Cannot Schedule a Service Call
Luke Barton

This app is not able to schedule a service call to my home. Issues: 1. I entered my profile and registered a product. The model number and serial number include spaces on the appliance. I entered them as-is, and received a vague error message on the app (“...something went wrong...”). Duh. I re-entered without spaces and it worked. The app should deal with that, not the user. 2. When I requested service, the app directed me to a browser and did not transfer any of my profile and product information to the browser. I tried to copy and paste the model and serial numbers into the browser form, but I could not find previous products in my profile. Weird. I had to go back to the appliance and re-enter the model number and serial number to proceed. So much for mobility. 3. After filling out all form elements (even non-required Special Instructions) in the browser, I could no proceed upon submission. I received no error message. The page just refreshed. Frustrated. 4. I re-opened the app to see if I was missing something obvious. I found a link to read News. Right — I wanna read about “Getting the Most Out of My Water” instead of fixing my appliance. Nice insult. 5. The app offers no location-based service search (“nearest provider list”).

Unable to enter registration info
Drab Bard

Looking forward to using this app after getting new Whirlpool washer and dryer. When I tried to register through the app, it allowed me to enter the model# and serial# but continuing on the next page, the spaces for my name and address wouldn’t allow me to enter data. A bust!

Terrible app is useless
Mfitz0610

Phone line says to use app to book service and the app does absolutely nothing unless you want to read news about whirlpool what a joke they should be ashamed

Great app
Jogador1985

This app allows me to schedule service, register my product, access product help. The app keeps all my information in one place!

Worthless app
Tbone

Who designed this? Can’t make a service request in the app. What’s the point of this versus their website? Awful

Very sad
Db31245

Oh whirlpool, where to begin. This app is absolutely terrible. I couldn’t get the text boxes to work in the registration screen, then I figured out the “feature” that you need to click on it about 15 times and you can enter something. Nice Once I finally registered, I tried to get help that my brand new fridge is too warm and I essentially got a video saying I shouldn’t open the door too much. Dang it - I knew I was missing something! And then I can call your terrible customer support and listen to crappy music for as long as I want. Another feature! Go back to the drawing board on this one. Best of luck.