Cruise Norwegian - NCL Reviews

What happened? Crashes constantly

Jcfffff

Worked great until yesterday. Keeps crashing, logging me out and cuts off the keyboard mid text. I/we need this app to communicate and this makes it impossible. I’m going on a cruise today, and this screws things up. Please fix!!!

Will not load

Mtbikemeteo

After logging in, this app will sit and spin. Getting a cannot load error. Same thing happening to my sister sitting next to me on her phone.

Doesn’t work

bdjcosnd

Can’t get passed the login screen with an IPhone X. Hard to understand why this app has five stars...

My countdown is wrong

TxTrey

I have a cruise entered and the countdown shows a third extra amount of days until departure. Otherwise it works ok. It’s a bit difficult to compare excursions.

Just barely gets the job done

Caffeinating

This app is about selling things, not about helping you while on the cruise. It even requires an up-charge to use the in-app chat to get help or enquire about something the app leaves ambiguous. (Up-charges are a typical and overly-common Norwegian Cruise Line feature, so no surprise here). And... It’s slow, especially when it needs to access something off your phone. Perfect example: it asked me if I liked the app.... I inadvertently answered yes. This locked the phone for about 90 seconds, after which it asked me to write this review. About 30 more seconds of locked app later, I was able to start typing. (And this is with me having the premium WiFi/internet package, which cost so much, it’s embarrassing to mention). I’m sure if I had said no to the “do you like this app” question, I would have suffered no delay, because the app would not dare ask me to enter a review. Having said that, I was able to order a diving excursion, and a few hours later the tickets arrived at my stateroom... so it does appear the app works for ordering things. Just don’t expect it to help you become acquainted with the ship, nor current goings on, if you didn’t already know these things.

Hmm

hummusbagel

Sign in flow doesn’t work.

Unusable

Tom in Rome GA

Can’t access the app with my I’d. Just not working. The window shrinks to half size so typing on the iPad is difficult

What happened?

Auntie_Kiki

My cruise embarks in just over 5 hours. Up until last night, the app has worked fine. Last night, the display changed from planning-focused to get ready to go-focused. At that point, the one feature that didn’t work was the section on what to expect on Day 1. Kind of important, right? This morning, when I attempted to login, I get an error message that says “Sorry, but this page didn’t load properly. Please try again.” When you click “Try Again”, it just cycles over and over. To put it lightly, I’m bummed. Please fix, ASAP, please...

Wow Wow!

Suenna 72

So easy to use! Booked all my specialty dining, entertainment and tours from my room! No waiting in line.

NCL Getaway

Picbond

Thank you Andrea Howard (NCL agent) for being such a sweet kind person, great personality and wanting only the best for your travelers...You made my first cruise beyond blessed... Everyone on board was so happy to help in any way they could and wanted all travelers to have the best experience possible..We have made many friends with the great staff at bars, restaurants etc and look forward to seeing you again in February...

Cruise Norwegian - NCL Reviews – Page 3