Cooking Craze: Restaurant Game Reviews

No help from customer service

Moussed

My game is still crashed after weeks. I have done all the updates and I am still stuck in a tutorial. I sent an email to customer service over five days ago and I have gotten no help, I get the basic cookie-cutter response and no action. I have given my user ID twice and it has been days since anyone responded to the email. This game used to be fun but now don’t even bother wasting time on a download when you cannot get any help if needed and don’t waste your time on a game that always crashes.

Glitches

Loyaltyvsu

Please fix. There’s still a lot of glitches. I deleted the game at round 90... it wouldn’t allow me to serve the bowls of soup. I would have to keep clicking on the soup but it wouldn’t show that the soup went to the customer. I really enjoy playing this game. Please fix!!!

Update

MrsSias

It’s telling me to update the game, but I already updated it and now I’m not able to play. Can you please help me??.

Uggghhh

Slowyorole82

I can’t believe all my progress is lost good now since the last update!! So annoying

Works worse after update

TXFalcon

I was forced to install update to keep Playing. The game works worse after the update! Levels don’t quit (your time will run out but the music will keep playing and you can still burn food). You also can’t pause anymore. That’s what I discovered in the first 2 minutes! I’m sure there are other issues.

Money machine

SND123

It’s fun but you run out of lives too quickly... if you want people to play your game maybe make it so we can without having to stop for hours to wait for our lives to refill. Not everyone has a dollar to keep playing whenever they’re trying to get past a hard level.

Still lost a HUGE amount of progress

IAMBETTIS

Update: the developer responded to my review by asking me to contact them and open a ticket so they could “make it right”. When I did this I got a reply that basically said “you’ve been compensated enough”. Unbelievably terrible way to treat loyal players. I hope Big Fish shuts this dev down. Ridiculous. I understand that mistakes happen and appreciate the rewards offered as compensation but losing all of my progress in Mexico (the city I was last working on) is simply unacceptable.

Love this game

Jonas143

I love this game , I just wish that the money you make would move from city to city , because I have money in the other cities that would be useful to update in the current city since my previous cities are fully upgraded. But other then that no complaints.

Good game enjoy playing until....

Delta6070

New updates with limits ex: max 25 cupcakes. Some of us need all the help we can get. Now another update I’m done :(

Why?

ABOUT TO DELETE GAME!!!

Every time I updated my game I have to have money on my prepaid card also when I had $5.00 on my card, it told me that I didn’t have enough money to cover the update, so why is it that I’m getting charged at all to update this game, IT’S A FREE GAME!!! To top it off you are charging me more than $5.00 to update,WOW! Why can’t i play my game if I don’t update it?

Cooking Craze: Restaurant Game Reviews – Page 64