CNB Mobile Bank Reviews

5/5 rating based on 50 reviews. Read all reviews for CNB Mobile Bank for iPhone.
CNB Mobile Bank is free iOS app published by City Holding Company

Horrible won’t work at all

Beinebag

Wouldn’t recommend to anyone as soon as I get the chance I will retrieve all my money from CNB hasn’t let me log in since day one called customer service all they would do is reset password like I explained to them it wasn’t the password they claimed it was so they reset it ever since then I can’t even get in at all it says wrong user name or password worst banking app ever at least the old one always worked properly


Feedback

manobrother-notbern

The outline doesn’t seem to match the check size so I’m not sure I’m positioning it correctly. Plus when I begin to position the back of the check the white message box doesn’t disappear for quite a while, leaving me struggling to determine how to position the check. That stated, the app still seems to accept my check fine and perhaps a few more tries and it’ll make more sense.


Online banking

a4m5polk

This new app is way more confusing. I miss the old app and its banking ability


Customer Service

Spoon WV

Excellent


Love this Bank

Happy for over 20 Years!!!!

I’ve been with this bank for over 20 years and appreciate how well they have taken care of my money . ? They have options so a person doesn’t have to pay a lot outrageous fees if they should overdraw their account and I appreciate them making my money available immediately. Plus the staff is always friendly and professional.


Review

williamsboi23

This app is so much slower than the old one. The old app never lagged and told me the wrong amount that I have and this one doesn’t change for a few days


Response with few glitches

Reviewer49,912

City has significantly improved their online presence in the last five years and their app is another piece of that. Good quality, well organized, and responsive.


Big improvement

Mamawrosie

I can navigate the new app so easily. And U am 76 years old so technology dies not come easy for me. I pay all my bills on line and it is so easy and convenient.


Great app

jaggerhall6

Very user friendly especially for a “senior citizen


Comments on checks limited

Gambler6

Apparently there is a limit to the number of characters you can submit in comments - you can make on a check to the recipient - this was not the case on when this update first came out - why?