Bolt: Request a Ride Reviews

Seriously bad - app, customer service, routes

xrajiv

My first booking was in London and the driver said he is stuck and would take 15 mins instead of 4 mins, so he can cancel. We agreed to cancel and I still got charged £6 cancellation charge. Customer service [Stefan] is unhelpful, outright rude and dishonest. They refuse to reverse the charges, £6 is not the concern but by principle putting the customer in a helpless situation is — if I cancel I get charged, if driver cancels (or not) I get charged. Since Bolt has access to my credit card, they think they can charge me whatever. Driver sounded genuine on the reason to cancel but it seems Bolt is happy to fraudulently collect the fee from me anyway. Being the only alternate to Uber in London, this app seemed a necessity but they’ve lost my trust. And Stefan, thank you for your coupons but they will not compensate for your dishonesty and outright lies.

Y u creat this aps

assyafiq

This is so useless if i download then cnnot use bcause the service its not ready ,

Use at your own risk.

StephenHH

The app showed a driver and a photo, gave a license plate and a make and model of the car. None of them matched the person and car that showed up to pick us up, and the car itself was in bad condition. Use at your own risk, my life is worth paying 20 Euros more for Uber. First and last time I use this service.

APP NOT WORKING

Iampissedoff!

App not working at all. Total waste of time and data!

Bolt TANZANIA

Web-Deb

Much less expensive than taxis and in most cases less than a bajaji ride. Have used Bolt often in Dar es Salaam and in Dodoma. Have not tried it in Arusha, but I’m certain it’s there. I don’t think it’s available yet is smaller cities of Tanzania. Prices are generally less than Uber and if traffic is encountered on the way they don’t raise the price like Uber does. Great App and ssrvice!

Terrible in Paris avoid at all cost

GdeuxD

Tried it 4 times because I have a credit Got passed on to several drivers then last driver cancelled Waiting time was 15 m for 15 m then they cancelled Don’t waste your time Erasing this app

Unreasonable account suspense

egnvns

After not using an account for a while I was surprised when Bolt simply blocked the account and now requiring a picture with government ID (and it doesn’t clear why do they need such information). Well, I’ll rather use Uber that don’t create so much problems. Thanks Bolt for showing your unreliability!

Bolt: Request a Ride Reviews – Page 5