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Bitdefender BOX

Requires a Bitdefender BOX device.
Category Price Seller Device
Utilities Free Bitdefender SRL iPhone, iPad, iPod

If you don’t already have one, order your Bitdefender BOX at bitdefender.com/box.

Introducing Bitdefender BOX
Every home is now a smart home. Desktops, tablets and phones are joined by TVs, gaming consoles, thermostats, fridges, lighting systems and many more wi-fi connected devices. Bitdefender BOX protects everything that’s connected to the Internet. No software installs, performance impact or complicated set-up for each device, just protect everything from this app.

What does it do?
Advanced threat protection
When something goes wrong with any of your connected devices, BOX keeps them safe from online threats. You will be notified of this and you can take action immediately, from anywhere.

Manage and control devices
Since Wi Fi allows for multiple connections, with BOX all the devices in your home network are visible and protected by default, including the ones carried by your guests. Also BOX offers you easy management to your family devices: OS updates and vulnerabilities, performance and tune-ups, mobile data cost control and much more.

Reviews

Updated: removed from my network
GemGW

After my last review they updated week ago and problems gotten worse. Completely removed from my network and lost my trust to BD. Worst part was blocking to access to App Store, something Apple should look into it. I believe this is a violation for Apple.


Great device, but app is unstable
baph0mt

As someone who is obsessed with security and also hates dealing with antivirus software, this box is great. Only 2 significant problems I can see with this app. It reliably crashes after a while when viewing the Activity tab. Also, no pull-to-update feature on Devices tab. I have to completely close the app and reopen it before I can see new devices.


Working now
User20122012

Make sure your background app refresh is enabled in settings for this app. This solved a lot of my problems.


Takes over your network
The Forgotten Man

If you have specific DHCP reservations on your network, run away from this box (think IP cams, etc...). This thing takes over the DHCP reservations and randomly changes assignments when the power fails. Only install this box/app if you have a very basic network (computer, phone, tablet). Even their literature says not for complex networks. If a few IP cams constitutes complex, stay away!


Box is really cool
pacsmanager

So far so good 6 months of use. However it doesn't work with ATT hardware Router so I have to use as a standalone which in my case the 100mb rate is ok. Hope they fix this soon otherwise I would give a 5 star


Time lag in certain use cases
Jdr2010

Overall like the product so far. Two user journeys that need improvement is refresh of the new guest devices. I get the push notifications of a new device being added to the network but when I go through the notification the device does not show up in the guest network. At this point to have to kill box mobile app and open it again to see the new devices load. Also one setting a new device as family managed it takes sometimes several minutes for the agent install option on the target device.


App does not refresh without a manual close
blackshield

The app is just ok. It's fiddley and requires a regular manual close and restart for it to refresh. Not enough options in settings to control and manage alerts. Doesn't always save changes. That goes back to having to restart it a lot. Since this app is the only way to manage the Bitdefender Box, it makes that experience less than ideal. Also does not support more advanced features like port forwarding.


Seriously Flawed Technology
lar52

This device created enough annoying problems with my network that I had to completely remove it after a year of trouble shooting. The problems were random and impossible to force duplicate. Tech support, although friendly, was worthless. They told me the only way to address the problem was to capture the issue with a 3rd party app. I was unable to make them understand that the problems were random and sometimes days between events. So, now a “Bitdefender Box” is sitting unused with ZERO recourse with the manufacturer. DON’T BUY THE HARDWARE UNTIL BITDEFENDER GETS THE BUGS OUT! Zero stars is how I would rate this device if I could.


Updated:Needs adjustment
GemGW

Update:testing more than a year, this is useless. It creates a lot of problem and don’t believe statistics are accurate at all. Friendly support but , no information at all. For troubleshooting I can’t send my logs without reviewing?? Are you kidding me you collecting my pass information and asking me send with my hand so you would not be responsible.I think I will give up BT soon. Unfortunately can not recommend this product till anymore. It’s not accurate and informative. App needs adjustment and stop asking my phone to join box agent. There is no way out. Slows down the bandwidth and blocks other apps updates when in box network. Please fix it. Otherwise bitdefender is alway good protection and has good support team.


Bitdefender Box 2
RT143

I have been using Box 2 for a couple of days now. I use it as a standalone router as it was having compatibility issues with my Linksys WRT3200ACM router. So far, it has met all my expectations! Highly recommend. ??


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