BIKETOWNpdx Reviews – Page 8
4/5 rating based on 77 reviews. Read all reviews for BIKETOWNpdx for iPhone.
BIKETOWNpdx is free iOS app published by Social Bicycles, Inc.
Trick charges
tefry47
You got to watch them. They have trick charges that will more than double the rental. I give them an F for honesty and an A for deception.
Worked great!
Shud d
It was our first time in Portland and we love taking our bikes out to ride along the river. I'll definitely be using it again.
Broken, immature, misleading and unforgiving
Daniente
Tried to do the right thing here. Could have Lyfted to where we wanted to go. Visiting Portland, bike friendly city, had a reservation in the northwest of the city and a beautiful day - coupled with a simple bike rental system - made the choice easy. Someone left a one star review about hidden fees but didn't leave any details, so I gave BIKETOWN the benefit of the doubt. Wrong choice. A Day Pass is not a day pass. It is a 180 minute pass. You get to keep a bike unlocked for a total of 180 minutes. Doesn't matter if you are riding, just that the bike is unlocked. You can Hold the bike for 30 minutes, but that is it. Overall that deception of offering a Day Pass That Is Not A Day Pass is not THAT bad. Forgivable. However, what if you think the Day Pass is in fact a Day Pass and you roam outside the center of the city, the borders that BIKETOWN clam as home base? If you lock up to prevent a theft of the bike and pop in to a nice little cafe or other way station, boom, $20 per bike. And you don't know it until after you secure the lock in the bike, good citizen. So you cannot roam outside the safe zone. If you do, you get a $20 hit each time you lock the bike. If you leave it unlocked it counts against your 180 minute "Day Pass" limit. So you are completely out of luck. Our customer service man answered quickly and politely but could not or would not remote the 180 minute limit, or completely erase the 20 dollar per bike charge. So we just left the bikes there outside the range, swallowed the excess fees and immediately wrote this review. By the way, about the bikes. They require a good attitude and patience. They are heavy. The axle drivetrain and internal hub slips, and mine sounded like input a Bicycle playing card in the spokes. The keypad on the bike barely worked and the screen looked like it was installed in '83. But on the bright side they have a nice large basket out front and are orange. You won't have to wear your I'm a Tourist Idiot hemp-and-bamboo bespoke t-shirt. Orange is my favorite color btw. Didn't help me here.
Ok, a little confusing.
iHate iTunes
I wish the app put the basics right up front. Where's the nearest bike stand? What's my id and pin? It seems like I always have to hunt for these two most important thing, floundering through all the screens of other things I never use. Blame the user, I know... And why can't I update my CC number in the app?? I got a email message about an old CC from some place I never heard of. Like I'm going to just log in to some email. :-(
Not fun!!!
It's taf
Bikes aren’t safe and kept changing gears randomly! They charged us multiple times for some reason when I asked Nike they said they couldn’t do anything about it....wouldn’t ride them ever again!
Please improve this insanely expensive and difficult bike rental
upd8ed
Compare to OFO I used in Washington DC this is extremely expensive and difficult to use. Bikes in DC cost $1/hr. While these here in Portland cost $6/hr. Plus you have to pre-charge the account before you can even rent the bike. This is pretty stupid. Brings me back in time. Not very user friendly.