BIKETOWNpdx Reviews

Great for out of towners!

Akerns01

Used as my principal mode of transportation while visiting Portland. Great way to see this awesome city.

We had a couple bikes that had flat tires and when we returned and LOCKED the bike it continued to charge me overnight! They don’t have very much support staff in the evening so if anything happens it is not taken care of until the following day!

Not worth it

tayv98

So I brought my friends down to visit Portland and ride bikes and it took an hour until we finally gave up because, they froze ALL of our accounts upon making them and then when I called and wait 20 minutes on hold each time they hung up on me. Overall a horrible experience, awesome concept but not worth wasting your time for unfreezing your accounts when they shouldn’t be froze ?

App needs work

capnbsa

Account management is difficult - I had to make another account despite having an account with the parent company Social Bicycles in other regions. There are some small UI things that need fixing as well - the login/signup bar is partly obscured by the top bar and the map should center on the users location after they log in. I love bikesharing but this app could use some improvement.

broken bikes serve limited area

charlie other

i was charged $22 to rent a broken bike for 10 minutes before returning it to the original location. the service area ignores major sections of close-in pdx and they charge aggressively for parking out of area. make sure to thoroughly test the brakes and memorize the service area.

Coolest town ever

Bobble hed

Truly made it Nike town with this move! Love it. Best way to take in portland!!!

Good

cronicdabingdisorder

It’s good

Misleading but fun

ricketts34

Charged even though it says the month of May is free with unlimited stops! Will be calling customer service. Bikes worked great though! Fun way to see Portland!

Difficult and time consuming check out

Martinque181900

Very difficult to check these bikes out. There’s too many steps and the pin number buttons are practically ineffective. Took us about 20 mins just to get the bikes checked out.

Could not get any bike to start

Stevo Jr

I tried 8 different bikes, 3 of which accepted my account number, but then none said I had a valid subscription. I tried every button on the app to figure out a solution to the issue but simply didn’t work. After 30 minutes of trying, I gave up. Wish they would adopt the same system as Bird and LimeBike. Scan the code from your phone and your off in 10 seconds or less. Very disappointed because I really wanted to use them. Instead we rented bikes from a local shop.