BCBSM Reviews – Page 2

5/5 rating based on 50 reviews. Read all reviews for BCBSM for iPhone.
BCBSM is free iOS app published by Blue Cross Blue Shield of Michigan

Needs to catch up to 2021

Oboe4u

Nice interface and pretty decent usability. No obvious way to add your ID cards to Apple wallet is...very retro. Many other BCBS state apps in the US have this capability easily accessed in the program. Catch up with the times, Michigan.


Lacks Basic Functionality

BorxTheMercurial

The app provides a fair amount of information, but the lack of a landscape mode makes it very difficult to use on an iPad or other tablet. In addition, there is no way to contact support other than a phone call. The whole reason people use these apps is to AVOID those annoying phone trees and customer support people who just read from a script. There is no way to email support, and the chat bot just refers you to the support phone number. This needs landscape mode and real tech support!


The Best

The one crazy

Great app, easy to use, lots of pertinent information. BCBS of Michigan has the best people to work with. You have a problem they will help you solve it.


Awesome App

patacak1966

This is the best app for viewing insurance coverage, where your at meeting your deductible, it’s just an awesome tool to have at your fingertips. Beets calling and talking to a person and wasting all that time on the phone.


Doesn’t work

Steffie-G

Can’t view the cards can’t view my copays can’t see my benefits. Error keeps coming up.


Great site

stienyberger

Very easy to navigate.


App does not function for my plan

Volkai

Website has link for app. App directs user to go to website as plan is not included in app. App has no functionality. Useless.


Inaccurate information

Neanedneerg!

I am not happy with this app because of the inaccurate information that I get here. It clearly states my co pay amounts however when I go to the doctors office or call BCBSM I am given conflicting information. Also, I can not retrieve my benefits details from the app. It says this information is not available. Then why do you have an app if it is useless to me???? Not happy!


Am I covered or not

Blurryvisioninsurancecoverage

The BCBS of Michigan app notes my coverage includes vision. I also have a BCBS insurance card for vision. However, when I search for providers through the site, it re-directs me to MetLife which does not list vision as part of my coverage with them. So it is very confusing to figure out how I am covered and where I can make an appointment that accepts my insurance.


Apple wallet for Insurance card

Akehru

It’d be really convenient if the insurance card can be added to Apple Wallet. Currently it only ‘prints’ and I can store it locally but the wallet feature would be far more convenient and elegant. I used a third party app to make the card for wallet for now but would love to see this feature eventually. Thank you.