AT&T Secure Family® parent app Reviews

5/5 rating based on 53 reviews. Read all reviews for AT&T Secure Family® parent app for iPhone.
AT&T Secure Family® parent app is free iOS app published by AT&T Services, Inc.

Don’t use this app!!!

Rating?

I want my money back!!! I signed up for the 30 day free trial, they took my money on the 5th day. I canceled it because the search was too wide a range and they still haven’t refunded me my money. This was months ago. Buyer Beware!!!


Not Accurate

Amberhenrich

What a waste of money and time. Who ever gave it 5 stars saying it was extremely accurate is completely wrong. I have checked this app to other installed apps like Find My Friend or Find My iPhone app and it has always been way off. One day it even reported my kid was 1500 miles away when I was sitting in the room next to him. Will not continue to waste my phone space or money on this junk.


Clunky user interface, hard to cancel

lusoydoyxlhdohx

I found the app cumbersome to set up (lots of texts between numbers involved), and the user interface was not terribly straightforward—wound up several times in an inescapable loop, unable to get to the map showing people’s locations. Costs $10/month to use, billed through iTunes, which made canceling difficult. AT&T rep will tell you they can’t remove the service because it’s billed thru iTunes—persist! It can be done.


Incorrect location

Maryrk16

For the passed week when I trace a phone it tells me it's 30 yards away from me and the phone is literally next to me. This is very misleading because if I ever do loose my phone I will never recover it because the location is inaccurate. Please fix this issue


Good

Ladyk79

Needs some emprovements but overall ok like a more accurate pin point place


Terrible

PTM0113

Very inaccurate. I'd say it's correct about 10% of the time.


Sometimes

Diabetic too

Sometimes it's spot on BUT not real pinpoint local


I really like this app but

Val Mayle

I don't like it tells the person your location them.


Good app

Jgirl72

It's fairly accurate as to the location (usually within a couple of miles radius). I hope to see continued improvement as technology advances.


mannn

bbyhandzz

my mom made my family download this. i'm heated because she knows my every move now smh