Apple Store Reviews – Page 11
3/5 rating based on 561 reviews. Read all reviews for Apple Store for iPhone.
Apple Store is free iOS app published by Apple Inc.
Horrible
mgggmig
I don’t understand why are selling the phones without the chargers! I can’t use the old one I have, I have to spend a hundred dollars to get the freaking charger! I pay for the full price of the phone and I still have to pay more and more! What’s next Apple? Are you going to sell cups without the holder? This is unbelievable! I’m annoyed! And of you decide to no buy THEIR charger the phone battery goes up super slow, and they get their way
Highly disappointed in Apple.
Sirgaga
If I could give this a negative stars review I so would! I’ve been a loyal Apple products costumer for years! Always keeping up with the latest devices, highest gigabytes, ect. My Face ID stops working on me September 9th of this year (2020), mind you I got this phone October 11th of 2019. So I had a month before my warranty was up, I tried filing one with txting Apple, got a automative response, and the stupid machine kept repeating itself with useless information. I was busy at the time and decided I’d just deal with it later. I tried again a week later, (9/~23) and ran into the same issue, at this point I was irritated because I’d rather speak to a real person. Anyways I tried again October 23, this time actually able to speak to a representative and they said since it was filed before my warranty was up I’d still be able to be covered, so they made me an appointment at a Apple store which took a week because of how busy they was, and I came in, and the store manager has the nerve to say they was opens round the time I filed and that I could have just came in. Well being that it’s covid I’m trying to stay home as much as possible because I’m not trying to get sick. He ends up not accepting my claim, you’d think people would show some sympathy during these dangerous times. smh!
Do not pay for extra shipping
frantopilot
App works great but be careful with expedited shipping charges. When you place an order please do not pay for expedited shipping because the app promises certain dates it simply does not meet. After inquiring Apple customer support they were not able to refund the extra expedited shipping charges. I have several iPhones, iPad, Mac Air, Mac Book pro, Apple Watches, Several Apple TVs and I just placed an order for more items that did not arrive on time and the best customer support can do is say “Sorry, better luck next time”. I paid an extra $8 for shipping that greedy apple did not deliver and after being a loyal customer the best they can do is say sorry. Learn my lesson, I share so it does not happen to anyone else.
Add ability to COPY
DiamondGCoupe
Please add ability to copy from this app, I cannot even copy and paste order numbers etc.
Face ID
JanieFC.
Anyone else having issues with Face ID ? Mine wasn’t detecting my face so I decided to take it off and reset it .. I’ve been trying to set it up for the past 30min and it won’t catch ! ? it keeps telling to move my phone higher or lower and it’s really frustrating
So only for devices now?
El_Dha_tRip
How is that Apple Store app only function now is to buy other apples devices ? So if I want to see how much it’s the cost for Final Cut X, I can’t see it or find it anymore through this app? Where I have to go for that, Amazon? Common Apple you can do better then this...
Primitive app
The REI LION
Doesn’t let me update my card. It declined because there is no money in it. So the normal thing to do is add money in it. Apple thinks when a card decline it is permanently useless so it forces you to choose another form of payment. If I delete it I can’t because it “requires at least one form of payment in the system “. If I try to add the same card again because it still works then Apple can’t because it’s already in the system. So instead of Apple having a 2020 friendly app that lets me retry my transaction like a normal 2020 friendly app it doesn’t comprehend to let me charge my card again. It just wants a new card even if you don’t have another one because one your card declines once it is forever never to be used ever again by Apple for the rest of existence. Apple please update this primitive app. When my card declines. I just have to transfer money to fix it. Now I act download apps, I cancel the subscription just because I can’t download app but Apple doesn’t care if you cancel subscription it just still needs you to update your card because it declined and this is forbidden by Apple for your card to decline. Even if it works now , even if there is money now and waiting for you to charge right now. This primitive app doesn’t let me remove , add or recharge. It’s just primitive and sits there stuck and voided from all existence blocking now my ability to download another app with its monopolistic control over other companies abilities to engage us through their apps once Apple don’t have a payment method that works in the primitive nature it serves. Apple please update your old fashion dusty programs. Thank you. Sincerely 2020.