AEP Ohio Reviews

Fixed issue works great

Cbeckhalo14

Fixed the non loading issue. Works great now, would recommend.

Print bill

55AM

I like this app but I wish I could print the bill from the app. It doesn’t allow you to do that, you have to go into the actual website to be able to print the bills. Otherwise a good app.

The past few days the app says it can’t load account information. This is before you even attempt to login. Seems like this app is very flaky as I see a review from months ago saying it wasn’t working.

App won’t let me sign in

kbrito23

When i try to sign in, it keeps saying “We can’t load your account information right now”. I’ve reinstalled the app couple of time and it keeps doing the same

Super Helpful App!

Peaky Blinder 17

It is nice to be able to see all of the information I need, when I need it! I really like the Billing History where I can drill down and see actually Bills and print them out if needed. Likewise, the Energy Usage tab is a helpful reminder when comparing previous Energy used by month, over the last year - for example in July it was really hot, we ran our A/C a bunch, and it displays a higher usage during that month. It would be nice to see historical data on weather to compare my Energy Usage with hot or cold seasons throughout the year! Maybe you could add that?

Easy to use!

Helpful Hoe

Great for reporting outages, checking outage status, and quick bill payment!

No updates provided

MeemaBaps

This app may be fine for reporting an outage, but after half an hour, no info on why it happened or when power will return — tbd on all. Not worth app space.

Poor connections

Butter1642

I've been able to connect successfully once over several months. Never over protected WiFi or VPN. Will only connect over cellular data and then only occasionally. Maybe relax the timeout or deploy more servers. Basically useless. You need to use the web portal if you want to pay your bill online. Needs work.

AEP Ohio Reviews – Page 3