AEP Ohio Reviews – Page 2

3/5 rating based on 28 reviews. Read all reviews for AEP Ohio for iPhone.
AEP Ohio is free iOS app published by American Electric Power Service Corporation

App has Issues

Batman3589

I recently moved back to Columbus and was glad to know AEP was my provider. The app had been strong/useful in the past making my on the go life easier when it was time to pay my bill. However since downloading the app in September I have had nothing but issues with logging in/reminders resulting in a missed payment(because the reminder feature didn’t save via website, though all information was showing saved as recently as 3-5 days ago). Whenever I try to log onto the app is doesn’t recognize me...which also happens to be true with the website currently. I have tried re-downloading the app several times as well as typing credentials in one keystroke at a time to insure accuracy...the app is a bust but the website will sometimes log me in.


Finally!

DarthStrom

This is just what I needed to be able to view my balance and get updates on outages. Thank you!


Exactly What I Needed!

VBArt Mom

This app makes it so easy to check my balance and pay my bill and best of all, I don't have to enter my log in every time. You Rock AEP Ohio!


Awesome

Tat9983

The Remember Me option is an excellent feature. Paid my bill so quickly and easily. Thank you!


Crap since last update

MCIn ohio

App keeps saying “lost network connection “ even though I haven’t


Great!

WSheppard

The app is simple, clean, and fast. It’s everything you want from an app to manage your electricity!


Fast and Easy to Use

timn8or2

1. Quick and easy to view and pay your bill. 2. Remembers you so you don’t have to log in every time. 3. Check and report outages with a click. 4. Compare usage from month to month. 5. Set alerts to remind you to pay.


Excellent

review man buddy guy

Great app! Makes paying my bills so much easier! Will there be a payment option via Apple Pay in the future?


After an update the app now works!

Npalumbo89

The app is finally working after an update or two. Nice to see the devs reach out in regards to the issue. Seems to be resolved now and I have no issue opening and logging in. I do however wish there was a section that showed outages...in addition to the report an outage feature.


Unable to register

DeltaBravo124

I have been unable to register my AEP account on the mobile app for the past two days. I keep receiving an error message “oops something went wrong on our end.” Can the dev team look into this and fix it?