Adore Me Designer Lingerie Reviews

Customer Service

hawaiiPR

First order from this site and it has been a horrible experience. I ordered 3 sets on 5/2 and waited 5 days to get the processed notice and shipping notice called today and spoke to a rep reylyn she was horrible. She wouldn’t give me any answers as to why or when my order will be shipped because they have been having “warehouse” problems (mind you there is no notice on their site to expect delays) she told me there was a notice however it was taken down because it was resolved yet they are still having the problem. When I asked for an estimate on when it would be shipped she said she didn’t know. I asked to speak with a supervisor she refused saying there was no supervisor available to take calls. I asked if one could call me back she said no then hung up on me before I could ask to cancel my order. I called back 2 times and waited on hold for 10 min each time for it to hang up on me. This is a horrible first experience I don’t recommend purchasing from here I don’t plan to anymore.

Love it!

To Haylee

I kept seeing commercials for AdoreMe on tv and their things seemed cute so I went ahead and checked them out and was not disappointed. I got my first lingerie outfit from them a couple of months ago and it fit really well. I was kind of iffy on it because of my body type and i wasn’t sure if I would be considered “plus-size” or not. But I’ve gotten plus-size lingerie and regular sized lingerie from them and they all have fit me great! The lingerie is very good quality and the stuff that it is made out of is stretchy enough to be able to fit you right and form to your body/curves but not so stretchy that it begins to look baggy in certain areas. I love the showroom that you get every month, it helps to show you new merchandise that they’ve come out with and not just the same original sets that have been on there for a couple months. The shipping is a normal wait time which I don’t mind at all. At first I thought it was a little pricey, most of the things are $39.95 or $49.95. But after looking at lingerie from other companies and their prices it’s actually kinda a steal. A lot of lingerie companies try to charge 2 or 3 times what AdoreMe charges. Which for me, someone who is interested in just casual lingerie to add a little something every once in awhile, is not good. Especially being a college student and working a part-time job hat makes minimum wage. They have a good mixture of things that are cute and sexy and the prices are not bad. So far I have no complaints!

One small flaw.

Boopbeepbop

I absolutely love this service. Beautiful, quality product for a reasonable price! They carry many sizes and cater to multiple body types. The app interface is user-friendly. I just wish there was a way to get notified when an item is back in stock. I seem to like popular items, and although they’re not “sold out,” often times they don’t have my size when I want to purchase it. Other sites have a feature that notifies you when the product you like is available again in your size. Adore Me, please get on that train!

I Adore Adore-Me

jaerubino

The website is fantastic! I'm pretty much obsessed! And the app spoon feeds the obsession. It's so easy to use! I never have a problem. I wish they’d bring back the maternity line

Poor customer service

HeatherAP93

I’ve been a member for about two and a half years and loved my experience up until now, frequently recommending this brand to others and buying all of my current bras here. I have always taken good care of my bras. Washing them in the delicates bag I got from AdoreMe and hanging them to dry. Today my favorite bra’s underwire broke in half, pierced through the fabric, and gave me a pretty decent puncture wound. I was disappointed in the quality of the bra that allowed the underwire the snap like that. I called the customer service number and explained what had happened and asked what they could do for me expecting at minimum a voucher for half off or the offer of a replacement. The customer service representative was rude and dismissive. Because it was past the 90 days there was absolutely nothing they could do. I’m sorry but if a customer has been physically harmed by your product then something needs to be done regardless of what the return policy is. If I didn’t like the color or it didn’t fit me and it’s been 90 days I’d understand but I’m currently on hold to see if I’m up to date on my tetanus shot. I’m so disappointed in this disgusting customer service experience after years of good service.

Long waits!!!

Márcio Bellini

Their only problem is the shipping. They take forever to send the order. This is upsetting.

Love this App

SundayDreamer

I wanted to start buying sets but don't love Victorias secret and never really know what to purchase. This app makes buying sexy, beautiful sets easy and I think the quality is really great! I joined the VIP membership and I honestly look forward to receiving my items every month! So far I've been super pleased. I have experienced long ship times once, on my first order. Haven't had a problem since.

Sucky

Meptwhew

The first thing I ordered from this app turn out to be amazing but then every single time and offer came into my email been to see what you won enter this code to see what you won every single time they never let me use the code it always says things like oh you’ve doubled up or you might be seeing this because the offer has expired but not a single code has been expired and I haven’t been able to use a single one since I’ve gotten the app if you want quality and you want good deals you might want to look else where because this app is not worth its I want a free set once but it wouldn’t let me use the code to get the free set so I absolutely refuse to ever use this app again and I suggest you do the same

HWhitmer

MS&G

The products are nice, timely delivery and very affordable. The problem? I’ve contacted them several times to stop my VIP membership and I am still being charged after 3 months of trying to stop my membership! If I could be reimburse and stop the charges, I would give it 5 stars.

Push notifications

TheOfficialKeisha

I have indicated that I only want to be notified of my showroom status and account updates. I still receive notifications about sales and such, even though this feature is supposedly turned off. Please fix it.

Adore Me Designer Lingerie Reviews – Page 14