1-800 Contacts Reviews – Page 5
5/5 rating based on 336 reviews. Read all reviews for 1-800 Contacts for iPhone.
1-800 Contacts is free iOS app published by 1-800 CONTACTS, Inc.
Best Customer Service I’ve Ever Received
What's the Pic.
I accidentally put the wrong city as my address when buying some contacts (I recently moved) and immediately called 1-800 Contacts. I honestly just expected to leave a voicemail, but instead I was greeted by an actual person! I do not know her name, but she was so nice. She not only changed my address, she gave me a better deal, and expedited my shipping. The email address I used was my school email address and it had expired, and she even helped me change that! I am just shocked! What amazing customer service. She was not only kind and helpful, but also incredibly knowledgeable. I have never received such amazing customer service over the phone. I will definitely tell everyone to shop 1-800 Contacts and that’s the only place I will be getting my contacts. Please give this woman a raise!
Pleasant shopping experience BUT
Zach Mason
Overall I enjoy using the app for the streamlined purchase experience and ability to use Apple Pay. One thing I would like to see implemented is the ability to search for or link your insurance provider so that benefits can be used and included when you purchase contacts instead of having to chat with a representative. Overall though the app is great!
Amazing app!
Just1knik
Love this easy to use app. It has great features including renewing your prescription which is incredibly convenient.
Life Saver!
AmeenaBlack
I love the convenience of 1-800Contacts. Having to wear a mask everywhere makes my glasses foggy so I really depend on my contacts. With the App perfect vision is just a click away.
A real person helped me problem solve
TJMOG
Bc of Covid I let my Rx expire, but a real person from 1800 contacts assisted me in resolving my problem.
Highly recommend
jamesby321
Honestly, the customer service and response time is probably the best of all apps that I own. They are very helpful and accommodating. I’ve been using this app for roughly 7 years and never had an issue with their customer service.