Very bad experience with this company – Michel Thomas: French Review

I downloaded all 10 hours of this app only to have it disappear from my "purchased apps" window. Therefore, when I went to re-download to a new iPad and other devices it was impossible. It would not recognize I had already purchased the App. I have spent 2 MONTHS, and time I do not have,(who does?) emailing this company. When they're not "out of the office" and did bother to email me, they just can't figure out what the problem was. This is not rocket science. It is documented in my receipt history that I purchased the App. At the very least they should have simply had me re-download the app, pay for it, and then reimburse me. Have finally given up. After this dreadful experience I would not recommend this App to anyone. Go for Yabla, or Rocket French.
Review by Iceberg to on Michel Thomas: French.