Mobile deposit does not work about 75% of the time – Unitus Community Credit Union Mobile Review

Checking activity, scheduling transfers, etc work as they should, but are no great improvement over the website. Mobile deposit is a great idea, and many other banks have it working smoothly. The mobile deposit feature frequently crashes the app.(ipad 3, ios6.1) When it doesn't, the image processing in the app degrades the photo taken to such an extent that more than half the checks I submit are rejected. I take a clear, crisp picture and by the time the app is done with it it looks like a multiple generation xerox that's been sent through a malfunctioning fax. The app also cannot deal with checks which have been folded (as when fit into a wallet) and then laid out and smoothed before attempting deposit. Because a bit of ripple remains from the folds, those are rejected for being "warped" I'd really like this to work, but at this point, mobile deposit is actually more obnoxious and time wasting than driving to a branch and waiting in line.
Review by Xathras on Unitus Community Credit Union Mobile.

All Unitus Community Credit Union Mobile Reviews


Other Reviews