Bad app- bad customer service! – Curious George: Zoo Animals Review

Can I give an app a negative rating? Where do I start? After purchasing add on features (Farm, Outback, Deep Freeze) after a few months it wouldn't allow access to those areas anymore. I contacted Customer Support at Houghton Mifflin who advised that I should delete the app, power cycle the phone and re-install the app. Upon doing this, I found that they wanted to charge me to install the app again!! What??! They also claim that there was never a 20 second black screen at the end of the pig video. Uh, yes there was. I can't verify it now since the app still doesn't work.
Review by The CO dude on Curious George: Zoo Animals.