Terrible customer service – Uber - Request a ride Review

It baffles me that such a huge company has the worse customer service I’ve ever had to deal with. So i tried to rent a car through uber and I thought wow that was so easy. Anyways I get to the rental company and they tell me that I can’t rent the car as I’m a local and to contact Uber for a refund. So I try to contact Uber they tel me to get into contact with Carttrawler, I do and I provide everything they ask me for only to be told oh we’re sorry we can’t refund you because the money actually was pulled from Uber. So here I go again trying to get into contact with Uber and they try to direct me back to ace and cartrawler and it’s such a nightmare. There’s no support number to call theres nothing! Never rent a car through them.
Review by @Therealmarco on Uber - Request a ride.