Cancel flight booking – Priceline - Hotel, Car, Flight Review

I called for more than 2 weeks to cancel a flight and they told me that they couldn't because they no longer had control of the ticket. The number they gave me from the airline doesn't work and I asked them to email or make a note and they said they couldn't. I tried to talk to a supervisor and they said no. I wrote to the airline through an email that I got on google and they sent me a message saying that this procedure had to be done by the travel agency (Priceline). What matters to them is selling and then nobody can help you. The only thing that can be canceled without problems is the hotels. But it really has been a headache.
Review by J-red23 on Priceline - Hotel, Car, Flight.