Terrible customer service – Uber - Request a ride Review

I am new to uber and used it twice to get to work and back home on saturday. worked fine and everything was great. but then on sunday i went to buy some food on uber eats and none of my payment options were working and it wouldn't let me add my card. naturally i went to the support chat and everything was helpful until they sent me to the specialized team for more help. after 30 min of waiting for them and a total of one hour of waiting from my original chat they finally answered just to let me know they were disabling my account for not following their terms and conditions. i asked them to explain what i did wrong since i was originally just asking why my payments weren't going through but they answered again with they were disabling it for longer because of fraudulent activity. DO NOT USE !!! the customer service is TERRIBLE and they may end up deactivating your account for NO REASON!!
Review by Alliegator123 on Uber - Request a ride.

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