Barbie Dreamhouse – Mercari: Buying & Selling App Review

The shipping was horrible. Their were big holes and little holes in the package. The package was crushed. I tried and tried to contact you but was unable. I tried to get on shipping protection, it wouldn’t help. The help center is a joke. When you problem is not on the list, there’s nothing you can do. Word of mouth. I’m do upset. I do not believe it was the seller’s fault. I believe it was UPS workers. Some handle things properly and some do not. My grandchild is in a bad way. His daddy is sick. He doesn’t understand. The doctors gave his dad 5 years or less to live. I just wanted to buy something to put a smile on his little face. Somehow he found the Barbie Dreamhouse 2013 and I bought it. Shawn, I’m sure didn’t send it like this. You need to list a chat and when that doesn’t help they give you to a real person to talk too. I’m not happy with Mercari. You say the buyer is protected with the shipping people, but if we can’t get through to you; how can you tote them us. I just lost a lot of money because of you. Why would you treat people like you do? I bet I don’t get an email or phone call from you. Sunny, has a Barbie Dreamhouse. I am telling her what you people DID NOT DO for customers. It’s very sad.
Review by farmerflood on Mercari: Buying & Selling App.