Account set-up is bad – Uber - Request a ride Review

I set this app up on my phone. No problem. Went to to set it up on my wife’s phone. We share a joint email so I used our email - no notice during setup this could be an issue. Turns out Uber doesn’t properly recognize using the same email on a different phone number. Now our account is messed up because Uber never thought of this. Of all the married people who share an email, Uber never thought to recognize this so both spouses can use their account. Of course there’s no phone number to call to sort it out. So I deleted the app so I could create a separate account. Nope, Uber sees the same phone number and won’t allow creating a second account. Very bad set up process and terrible service!!!!
Review by The emusifyer on Uber - Request a ride.