Bad timeliness – Uber - Request a ride Review

The app told me I would wait 20 min for my ride and I have waited almost an hour now. I’m not leaving the driver a bad review when the company should have not allowed them to pick someone else up while they were scheduled to pick me up. Either find a new driver in the area immediately or don’t have the driver scheduled for two trips.
Review by angered participant on Uber - Request a ride.