Rediculous New Guidelines. Poor Execution. – Depop | Buy & Sell Clothing Review

I had been selling and buying with depop for over 3 and a half years with no problems whatsoever. Recently, they decided to "upgrade" their guidelines to keep the community "safe." They removed several of my dresses and tops and said that they fell under the prohibited and restricted items, without telling me why. I had not even noticed that they were bombarding my email with "Your item has been removed" notifications, because I don't check my email every day, and within two days they suspended my account even though they themselves had already taken down my items. It was rediculous. So then I kindly emailed them asking why this happened and whether or not I'd be getting my account back with the rest of my items which I have poured hours into posting. They responded with "As you have failed to comply with our Terms of Service as well as have failed to respect our Community Guidelinesand List of Prohibited and Restricted Items we feel that allowing you to remain active poses too much threat to the Depop Community. As we had mentioned in our account closure email, phishing/ spamming is not acceptable in our community, and is strictly against our rules." They also said this decision is unappealable. This is completely absurd and I'm so disappointed I ever did business with a company that handles matters this way. I will not be having anything to do with them in the future.
Review by Purple Panda Turtle on Depop | Buy & Sell Clothing.