REGRET CHOICE TO JOIN – myAT&T Review

I have spoken to supervisors in person and over the telephone. Each time the issue is resolved, once the call is disconnected, each week a new issue arrives. Instead of mourning the death of a relative, I have to communicate with this company every week even on the day of burial… are employees not communicating and updating accounts correctly? I would think speaking to a supervisor, the issues would be resolved. No one is returning my calls. I really regret transferring over to this company. Sitting in the store for hours, remaining on the phone speaking with the loyalty department for hours, two tickets opened, credits scheduled for my account and yet any information provided to me are false. HORRIBLE PROVIDER SERVICE, HORRIBLE CUSTOMER SERVICE, HORRIBLE PROBLEM RESOLUTION. What’s more pitiful is I haven’t even had my phone activated for 30 days. At a time like this I am still have ongoing issues, now my phone is suspended after I was advised my first bill wouldn’t generate until end of Feb 2022. Why is the suspension letter dated the same date as my last communication with this company? IF YOU HAVE THE CHANCE PLEASE DO NOT CONSIDER THIS PROVIDER, I had these same issues PRIOR to becoming a new and first time customer. After having services activated, the experience is even worse!! If a supervisor can tell misinformation and document your account and a week later the same issues arrive then overall management of the company is beyond horrible.. I am beyond sorry I even CONSIDERED this provider. BE AWARE!!!
Review by Queen$$$$ on myAT&T.