Credit – Vivid Seats | Buy Tickets Review

I purchased tickets to an event that was canceled right after covid started and was issued credit (instead of a refund) because I didn’t respond to the 1 email they sent within 25 hrs ? I think they are involved in a lawsuit over this practice of theirs. Now I have $400 in credit and when I attempted to use some of the credit to purchase tickets to another event after logging in to their website, apparently you cannot use your credit unless you go through their APP, not THEIR WEBSITE, but NO WHERE does it tell you this. I ended up having to call to try and figure out how to use the credit. Seems like maybe they could mention it on the website that in order to use money credited to your account, you have to download and use their app. A little ridiculous !
Review by dab3978 on Vivid Seats | Buy Tickets.