Lacks basic functionality – Verizon My Fios Review

Your development and UX teams should be fired. This app barely passes for usable. The chat function freezes, the keyboard constantly disappears, and there is no autocorrect or predictable text. All of your resources take me outside of the app and don’t actually answer any question. Also, no one wants 12 different Verizon apps. Don’t have a different app for every single function.
Review by JulieGong on Verizon My Fios.