Missing cash back – Rakuten: Cash Back & Deals Review

I looked through my spending and noticed I didn’t receive multiple store credits. I saw a lot of pending of kohl’s that were never updated. When contacting them they said I had to sent more information on the purchases. I thought the whole purpose was that they worked with the store and applied credit when the sale was complete. Buyer beware if you shop on online you will have to keep track of all purchases as well as checking for proper credit. This is turning into for trouble then it worth.
Review by ladt one standing on Rakuten: Cash Back & Deals.