Horrible app experience – Kroger Review
App kept crashing every time I tried to use it
App is NOT user friendly
App is way too busy, needs to be simplistic
Too many items are in-store only and not available for pick up which makes no sense
I selected no substitutions up front and still had to go to each item at check out and select no substitutions. Not sure what the initial selection is for if it won’t hold that preference throughout
App doesn’t allow me to select items to be notified once available when they aren’t currently
Overall, the worst first time use of an app ever. Really needs to go through end-user testing more often and thoroughly.
Review by On Fire 4 Him on
Kroger.