Missing Shopping Trips and No Cash Back – Rakuten: Cash Back & Deals Review

Seems they are very happy to pay cash back as long as it isn’t over a few dollars. For larger dollar amounts they don’t pay then blame the merchant for not verifying the purchase when you put in for missing cash back. Really? So most of the merchants I shop with all are not verifying my purchases? Even if that were true that sounds like their problem and shouldn’t be mine! And when I go to see my list of shopping trips somehow the one I ask them to research mysteriously disappears from my list. Funny when it was there before I put in for my missing cash back. I’ve only been a customer for a few months but so far I am less than impressed!
Review by Really Ticked Off User on Rakuten: Cash Back & Deals.