Caremark app is worthless – CVS Caremark Review

I have not used the app in years. Logged in today and was told that I belonged to a plan that did not exist and that I had no coverage. Called support, was told that the coverage was fine. They tried resetting my password and totally recreating my account. The same message continues to come up and I can’t go any farther with the app. If you cannot have an app that either works correctly or can be supported by the “Customer Care” team, then what is the point of having an app at all?
Review by cwdefouw on CVS Caremark.