One of the Top worst customer service – Depop | Buy & Sell Clothing Review

I filed a report on a pair of shoes I ordered across the sea, idk if the shoes is destroyed from delivery or the person lied through pictures. The shoe has many, many cracks, a few HUGE crack like an earthquake hit it and the soles are coming off. It wasn’t wet when it came in, so I don’t know how it’s destroyed. I filed a complaint + pictures multiple times already. I still have yet to get an Email back from them. Customer service is one of the worst. I don’t know how this has 4.8 review rating when every where else online Depop is under a 2 Star review. ThTs when I was searching if anyone else dealt with same situation as me
Review by Eltmore on Depop | Buy & Sell Clothing.