Initial function is good but accessibility is horrible – What's Up Review

First off no English support, second the shameless cash grab of your preloaded credits after two months, third (this is the worst one) continual bombardment of text messages with deals. If I wanted deals I would look for them in the app. Also why are the deals being watered down especially during pandemic times? The summer before the pandemic there was an offer of 30gb for 15€. During the pandemic it was 15gb for 10€. Support outside Greece (within Europe) is advertised as still functional yet I have encountered in multiple European countries that there is no data or phone abilities, even with roaming on. European law states that it is illegal to charge extra within Europe. However the app separates Greece, other “whatsup” users, and outside Greece. So apparently offering a la carte is suffice loophole to charge customers extra. As for most tourists this is the number one option during their vacation (mainly due to the lack of options) it is extra shameful to take advantage of them due to the language barriers and hidden subtexts. I do not blame the developers of this app as it works exactly as intended and I salute you. Just really upset with management at COSMOTE for boasting in their annual report to stock holders that they had a super fruitful year and achieved this in the most dirty way, especially during COVID times where people needed each other more than ever.
Review by towercontrol123 on What's Up.