Not a 5 – Macy's Review

I shop Macy’s a lot and I use the app often. I don’t like that items show available, I add to my cart, and when I go to checkout the item is unavailable. I tested this today and within 1 minute the item went from available to unavailable. Once it’s in my cart, I should have a timeframe that allows it to stay in my cart and checkout before others are allowed to add it to their cart. I’ve also noticed the items being “unavailable” often coincide with price drops. For instance, a ring I was looking to buy dropped to $93.00 last week. On Friday night it was available at $93.00. First thing Saturday morning, I checked and the price dropped further to $37.20, but it was no longer available. Unavailable all weekend. I check again first thing this morning and it’s available again…for the original sale price of $93.00.
Review by Melomane13 on Macy's.