Not adequate – Uber - Driver: Drive & Deliver Review

I drove for Uber eats for two weeks before today. Only on the weekends to boost my savings. My city was never uploaded accurately. I called to have the city updated correctly, seeing how the documents I gave should have supported my correct address (license and car insurance). Spoke with a person on the phone who updated my city, but never expressed prior to doing so, i would need to wait for yet ANOTHER background check. Spoke with another agent in the background department who could not give me estimated time as to when it would be completed. Although prince who I spoke with told me it could be expedited! Now I have been put at a disadvantage on waiting for 3-5 days AGAIN! For a mistake a never made! The system is backwards. Although I understand the purpose of the background check, I am who I am and have not changed identities. I am just asking for my location to be updated, CORRECTLY! seeing how all the documents I have supplied had my correct address to begin with! I ask to speak with the highest level supervisor and I’m told “Im the best support you have”. And refused to place a request to speak with a supervisor! This is wrong to do to people on many levels! Seeing how the original mistake was not mine to begin with!!!!
Review by ashley12389 on Uber - Driver: Drive & Deliver.